After 10 years as an AWS customer and open-source contributor, they deleted my account and all data with zero warning. Here's how AWS's 'verification' process became a digital execution, and why you should never trust cloud providers with your only copy of anything.
Remember Tarus Balog, the AWS employee who rescued my deleted account when nobody else would? AWS just fired him. His proudest accomplishment in four years was saving my data. Leadership didn't care. The finale of a trilogy nobody asked for.
The untold story of how one AWS employee turned a 20-day nightmare into a lesson in corporate accountability. Sometimes all it takes is one person who actually gives a damn.